We carried out several design sprints that resulted in user validated prototypes to help the team present the innovations internally.
OSDE wants to digitize some of their services, a very relevant objective with the current global pandemic.
With a series of Design Sprints, we helped them map out their innovation funnel by exploring several possibilities and validating them with real users before actually developing them.
Healthcare
OSDE is the leading healthcare provider in Argentina, with over 2 million users nationwide.
We helped OSDE develop innovative prototypes that were in line with their target’s wants and needs, ensuring they would be well received by both doctors and patients once implemented.
We helped OSDE develop innovative prototypes that were in line with their target’s wants and needs, ensuring they would be well received by both doctors and patients once implemented.
Since it is a very large company, our user-validated prototypes had to overcome various internal stages of revision before entering the development stage.
We carried out several Design Sprints. For the first one, we digitized the process of requesting a doctor and tested the prototype with mothers.
For the second sprint, we focused on helping doctors optimize time. From online appointment scheduling to digitizing medical histories, facilitating video appointments and writing digital prescriptions, the test results largely surpassed OSDE’s expectations. We have become their allies when it comes to mapping innovations.
Not only is the technology already available, but people are ready to enter the telehealth era.
The test results largely surpassed OSDE’s expectations. We have become their allies when it comes to mapping innovations.
The test results largely surpassed OSDE’s expectations. We have become their allies when it comes to mapping innovations.
They are great not just on a technical level but also in their customer service.
Guido Montaruli - Marketing Manager