OSDE

Digitizing healthcare services to lead the telemedicine revolution.

We carried out several design sprints that resulted in user validated prototypes to help the team present the innovations internally.

design sprints

Front-end Development

User Experience
user interface

Project

OSDE wants to digitize some of their services, a very relevant objective with the current global pandemic.

With a series of Design Sprints, we helped them map out their innovation funnel by exploring several possibilities and validating them with real users before actually developing them.

Industry

Healthcare

Client

OSDE is the leading healthcare provider in Argentina, with over 2 million users nationwide.

Challenge

We helped OSDE develop innovative prototypes that were in line with their target’s wants and needs, ensuring they would be well received by both doctors and patients once implemented.

Since it is a very large company, our user-validated prototypes had to overcome various internal stages of revision before entering the development stage.

Process

We carried out several Design Sprints. For the first one, we digitized the process of requesting a doctor and tested the prototype with mothers.

For the second sprint, we focused on helping doctors optimize time. From online appointment scheduling to digitizing medical histories, facilitating video appointments and writing digital prescriptions, the test results largely surpassed OSDE’s expectations. We have become their allies when it comes to mapping innovations.

Not only is the technology already available, but people are ready to enter the telehealth era.

The test results largely surpassed OSDE’s expectations. We have become their allies when it comes to mapping innovations.